Frequently Asked Questions

Book Appointment

No. However, if your appointments are to be paid by a 3rd party (eg. WorkCover, Medicare or DVA) you will require a referral from your GP or specialist.

Yes. Most private health funds recognise Exercise Physiology services. We recommend that you check with your health fund as the rebate will depend on your level of cover.

To confirm your specific health fund & gap payment please call your private health insurer & quote the below codes:

  • Initial Consultation – Code 102
  • Subsequent Consultation – Code 202
  • Exercise Physiology Group Class – 502

Yes, All Road to Recovery team members meet the strict guidelines for full membership, accreditation and insurance with all relevant professional associations in Australia.

As well as that, All the team at Road to Recovery are fully accredited with NSW WorkCover, Medicare Australia, Department of Veteran Affairs, NDIS and All Private Health Funds.

Our Springwood clinic is located at 1, 7-9 Raymond Road Springwood (next to Bennetts Office Supplies). We also provide a home visit service in the Blue Mountains and Nepean, Hawkesbury, Western Sydney and Hills regions.

Yes, we have designated parking space directly outside our front door and disability parking is available. These spaces are wheelchair friendly as there is no kerb to step over!

Our Springwood location has plenty of public transport available nearby. Springwood Train Station is only a 3-minute walk from our front door and we have a bus stop directly across out the front on Raymond Road.

A Physiotherapist is an allied health professional who specializes in the area of treating acute musculoskeletal disorders. They use a variety of methods including massage, joint mobilization, manipulation, dry needling and rehab exercises.

An Exercise Physiologist is also an allied health professional who utilizes graded, evidence based movement and exercise intervention for musculoskeletal injury and chronic disease prevention and management. Exercise Physiologists address lifestyle and behaviour modification, considering the ‘how’ and ‘why’ of your circumstances such that both can be treated to prevent future recurrence. They aim to find and treat the cause of your problem!

A personal trainer is someone who has completed their certificate 4 in fitness and is able to provide fitness assessments, instruction and supervision to individuals or small groups of clients. They are only insured to work with people considered ‘healthy population’.

An Exercise Physiologist is an allied health professional who has completed 4 years minimum university education as well as over 300 hours of clinical work experience. An Exercise Physiologist can provide expert opinion to ‘healthy population’ as well as being specialists in management of chronic diseases with exercise as medicine.

Exercise Physiology and Physiotherapy are funded supports through the NDIS. They can be and are included in individuals plans through a number of ways including:

  • Participant goals being aligned with improving health and well-being as well as management of strength, mobility and activities of daily living.
  • the NDIA deeming these services as necessary and reasonable to assist you living with your disability.

To discuss how you can access these supports or for a letter of support, speak with one of our friendly staff.